Decades of Customer and Industry Experience

With over 25 years of experience in website development, customer relationship management software, and leveraging AI for small businesses, we understand how to customize these tools to your needs and provide the right solutions.

Our expertise in CRM software is particularly noteworthy, as we specialize in the world’s number one open-source CRM solution, SuiteCRM.

Many business owners express their desire to increase the use of CRM in their company, but are discouraged by the high monthly usage and per-user fees charged by commercial products. This leads to under-utilization or even neglect of their CRM software. Fortunately, this is not a concern with SuiteCRM. As an open-source solution, there are no monthly usage or per-user fees, allowing you to maximize the use of the program without worrying about cost.

Best SuiteCRM Consulting Services

Our SuiteCRM services are all about process improvements, cost-effectiveness, collaboration, and efficiency gains. We look deeply into your existing processes and practices, understand your challenges, and strategize solutions.  We recommend paths for efficiency gains, and implement SuiteCRM workflows and processes backed by our constant support.

AI For Business

Artificial Intelligence (AI) has become an essential component in today’s businesses due to its ability to streamline and automate various tasks, improve decision-making, and enhance overall efficiency.

With the massive amounts of data generated by businesses today, AI provides the necessary tools to analyze and make sense of this data, providing insights that were previously impossible to obtain.

By leveraging AI, businesses can automate repetitive and mundane tasks, freeing up employees to focus on higher-level tasks that require more creativity and critical thinking. AI also improves decision-making by analyzing large amounts of data, identifying patterns and trends, and predicting future outcomes with greater accuracy.

Furthermore, AI-powered chatbots and virtual assistants have become increasingly popular for customer service and support, providing 24/7 assistance and improving customer satisfaction.

Web Design and Development

Looking for a trusted web development partner to build your business’s online presence? Look no further than Sonet Dynamics! We have over 20 years of experience in designing, developing, and maintaining WordPress websites. As a one-stop-shop, we offer a range of services including web graphics, copywriting, hosting, blogging, social media management, and website maintenance.

Our team of experts works tirelessly to ensure that your website is not only visually appealing but also user-friendly and optimized for search engines. Let us help you take your business to the next level with a professional and functional website that will leave a lasting impression on your customers.

SuiteCRM 8: The World’s Best Open Source CRM

Build Relationships

SuiteCRM's flexible data model allows you to create a single tailored repository for all your customer data and use those key insights to improve efficiency, understand your customers needs and automate key actions. Our powerful reporting and dashboards give you quick visibility of key metrics to support your business.

Increase Sales

Capitalize on your rich customer profiles to convert more leads and sell smarter. Our Open Source CRM provides you with all the tools to capture important leads, manage your opportunities and create personalized quotations freeing up precious time to sell.

Engage Your Customers

Stop sending the wrong message to the wrong customer Engage your customers more effectively with personalised experiences and consistent messaging. Automate customer segmentation, send targeted marketing content and track important activity to generate more leads and feed the funnel.

Improve Customer Satisfaction

Enable excellent customer service by mitigating information silos whilst empowering your customer service team with the tools that will allow them to service smarter, faster and more professionally.

How We Improve Your Use of SuiteCRM

As your trusted SuiteCRM consulting partner, we work with you to discover and understand the challenges that your organization faces in your use of SuiteCRM. Common areas of issues include:

●  Aligning sales and business processes with their SuiteCRM configuration and workflows

●  Improving user adoption of SuiteCRM

●  Increasing usability user specific customization

●  Enhancing customer engagement with relevant prospect, lead and customer communications

●  Integrations management to get key data in and out of SuiteCRM

●  Implementing reporting and dashboard management to provide visibility into organization metrics and KPIs

Our aim is to resolve all of your SuiteCRM challenges, enabling your organization to thrive and providing you with an unmatched client experience.

SuiteCRM is Different and Better

SuiteCRM is an easy to use, cloud-based, business application that help you stay connected to your customers, prospects, partners and more.

It is the world’s #1 open source CRM platform, enabling businesses to sell, service, and market like never before.

With SuiteCRM you’ll always have the information you need to:

  • Close deals
  • Collaborate
  • Sell as a team
  • Track contacts
  • Manage opportunities

In fact SuiteCRM is from First Contact to Invoicing and beyond

SuiteCRM helps you deliver a world class customer service experience and track customer activity across every channel.  

Almost all commercial CRM brands will offer a watered-down version free to single/smaller users. As soon as you want to add the enhanced features that really unleash the power of CRM or add users, your usage costs can become an issue. Suddenly, you’ll face usage costs and per-user costs (usually charged monthly) and you’ll need training to get up to speed and fluent with the program.

Sonet Dynamics offers a better solution: Use open source SuiteCRM and avoid the usage and per-user costs. Open source software is free. SuiteCRM has more modules than SalesForce and you can customize it to use what you need now and add more later as you need it.

You’ll need training whether you choose a commercial product or open source SuiteCRM. We believe it makes sense to invest in education for you and your team, but it doesn’t make sense to spend money on fees and charges when you don’t have to. And with SuiteCRM, you don’t have to. We’re business owners, and we don’t want to spend our hard-earned money on stuff that’s unnecessary. We believe you’re like us.

Get the details and unleash the power of SuiteCRM in your business today. If you need training, have questions, or need some guidance on how to best drive value from your CRM, we are here to help.

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