The shift to remote work during the COVID-19 pandemic significantly impacted contact center agent jobs, with many transitioning to a
Pioneering Analogical Reasoning in the Age of Artificial Intelligence The realm of artificial intelligence is undergoing a profound shift, marked
Not yet, is the answer to the title’s question. In today’s rapidly evolving landscape, the integration of artificial intelligence (AI)
Analogical reasoning, the process by which humans effortlessly solve new problems by drawing parallels with familiar ones, has long been
Conversational AI is a powerful technology that can transform customer service, sales, and marketing. It allows businesses to interact with
Generative AI, an innovative technology in customer service, offers a wealth of possibilities in overcoming content creation bottlenecks and enhancing
On Tuesday, AI company Anthropic introduced Claude 2, an upgraded version of its large language model similar to ChatGPT. Users
Midjourney, an AI-powered image synthesis model, has unveiled version 5.2, featuring a new “zoom out” capability. This feature allows users
Researchers at the University of Gothenburg have examined the impact of advanced AI systems on trust in interpersonal communication. They
New research suggests that disconnecting from work after the end of the workday and maintaining a healthy work-life balance can
Artificial Intelligence (AI) has come a long way since its inception in the 1950s. Back then, Alan Turing proposed the
From IT support to HR, sales, and marketing, AI, most commonly interpreted to be “Artificial Intelligence,” has become essential for
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